The customer has a 7-day review period upon receipt. No returns are accepted beyond this period unless stated otherwise or approved by Sonic Angel Guitars.
No returns will be accepted without a Return Authorization. Contact info@sonicangelguitars.com for a Return Authorization Number.
Once receiving a Return Authorization Number, the customer has 7 days to ship the instrument to Sonic Angel. The customer is responsible for all return shipping costs.
Returned instruments must be in original condition. Upon receipt, the instrument will be inspected by a Sonic Angel tech to assess its condition. The customer will pay for any necessary repairs not covered by the warranty.
A refund for any reason will be processed less a 10% restocking fee, plus all handling and freight charges.
You can always contact us for any return questions at info@sonicangelguitars.com